Currently for our Client from the BPO/SSC sector we are looking for talented people with foreign language skills who are ready to begin or continue their professional career in international structures.
Location: Poland, remote work
Online recruitment process
Your tasks:
Professional customer support in the field of IT
Analysis of requests received from customers
Daily contact with German clients (via phone, e-mail or chat)
Technical consulting tailored to individual customer needs
Suggesting individual solutions to resolve problems
Escalate issues to second line support when appropriate
Creating documentation and instructions
Accurately performing assigned job duties
Our requirements:
German B2/C1
English B1/2
the ability to conduct telephone conversations and e-mail
the ability to work full-time
highly developed interpersonal skills
ability to build lasting relationships with clients
ability to cope with stress
ability to work under time pressure
Our client offers:
Remote work from any place in Poland
Full-time job
Possibility to work weekends or on several shifts (night, 1st or 2nd shift)
Possibility to start work quickly
Gain of professional experience
Employment contract from the first day of cooperation
Possibility of long-term cooperation with the company
Regularly paid remuneration for work performed
Comprehensive package of social benefits
ID 24013
Reference no.: NISO
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